Accessible Information Standards

Watch this brief video on asking for information in a format that is right for you

Accessible Patient Information

We will:

  1. Ask you if you have information or communication needs, and find out how to meet your needs.
  2. Record those needs clearly and in a set way.
  3. Highlight or flag your notes so it is clear that you have information or communication needs and how to meet those needs..
  4. Share your information and communication needs with other providers of NHS and adult social care, when we have consent or permission to do so.
  5. Take steps to ensure that you receive information which you can access and understand, and receive communication support if you need it.